FREQUENTLY ASKED QUESTIONS
CAN I REQUEST TO SWAP CRYSTALS FROM EACH PACK?
Each pack has been created based on the selected properties that each crystal contains to help you manifest certain areas of your life, such as abundance. Therefor, we don’t separate the packs.
If you have any request though, please email hello@billikrystal.com and we will be happy to assist where we can.
Packs are limited and will change overtime.
HOW DO I PROGRAM MY CRYSTALS’?
The best way to activate and program your crystal is to hold it in your hands. Do this outside in the sun or stand by a window, as it’s best to be in natural light. Be ‘crystal clear’ about the positive intentions you wish to program each of your crystals with. Based on the Billi Krystal packs for abundance, love and healing below is a love example you may wish to follow.
If you are looking for love in the form of a new partner, visualise and list the qualities you wish to seek in your new partner. The time frame of when your new love will appear, how this person makes you feel, how wonderful you feel within the relationship, etc. State out aloud whilst holding your crystal “I program this crystal with (insert your positive intentions)”.
Don’t get caught up on how you will attract your intentions just have belief that the energy you’ve infused in your crystal will help you manifest all that you wish to transpire.
HOW DO I CLEANSE, CLEAN AND CARE FOR MY CRYSTALS’?
Crystals absorb energy and hold vibrations from their environment, meaning they need to be cleansed and recharged. All of our crystals are cleansed and recharged before being sent to their new homes. You may wish to cleanse and recharge them once they arrive, and program them with your intentions. Please refer to the Cleansing/Cleaning section on your crystal cards as not every crystal is able to withstand each process listed below.
Water: A great cleanser and purifier, gently rinse under running water and pat dry. A great way to remove dirt and dust. Refer to your crystal card as some crystals can dissolve or rust in water, if unsure avoid this method.
Sunlight: Place your crystals in the sun for a few hours to reactivate and burn off stagnant energies. Coloured crystals that are permanently left in direct sunlight will fade over time, and this is not advised.
Moonlight: Placing crystals under the moonlight of a full or a new moon, is thought to be very powerful and supercharging. Windowsills are the best option in order to capture the moonlight. As morning dew may destroy crystals that can’t tolerate water, or rust crystals that have certain mineral content.
Smoke: Cleansing smoke from burning sage or palo santo sticks, pass and swirl the crystal through the smoke in order to purify the energy.
Earth: Place your crystal in your garden or pot plant to ground and recharge the energies of your crystal. Even better to ground your crystals on a night where there is a full or new moon. Morning dew and moisture from the soil can ruin crystals that dissolve in water or have mineral content that can cause rusting. Best to avoid this method if you are unsure.
Clean crystals that are brittle, porous or delicate, with a soft bristle brush to remove dirt and dust.
For polished crystals you can use a clean damp cloth to wipe the crystal surface over, pat dry with a clean cloth straight away.
WILL I RECEIVE THE EXACT CRYSTAL THAT IS IN THE PHOTOS?
The images displayed are a representation only and will not be the exact crystal received in every pack. Colouration, variations and characteristics may change based on the crystal’s country of origin.
Crystal sizes and dimensions are based on the average size for each crystal group.
WHAT PAYMENT METHODS DOES BILLI KRYSTAL ACCEPT?
All major debit and credit cards, along with PayPal.
Disclaimer: The information provided is metaphysical in nature and is not to be used as a substitute for professional medical or psychological advice.